Not everyone forgets me

Checked my emails and saw this forwarded to me:

“Had a great experience with Angela of the Membership Office just now. She was so pleasant and personable and gave me great advice regarding the new membership scheme. It was great to speak to someone so nice and efficient.”

I remember this person well and I didn’t think much of the conversation at the time, believing that it would be just another member who forgot about me after hanging up. I’m glad they didn’t because they just made my day just a little bit brighter! (: